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Integrated Maintenance

CloudNetworks' unique and
reliable integrated maintenance service

CloudNetworks' integrated maintenance service is designed based on a systematic methodology to ensure stable operation and performance optimization of IT assets. This allows customers to reduce the complexity of their IT environment and maximize business efficiency.

1.

Preliminary diagnosis
and analysis

  • Asset status analysis:
    We closely analyze the client's IT infrastructure to understand the status, configuration, and usage of hardware and software.
  • Identification of problems:
    We identify potential risks and performance degradation factors and propose optimization measures.

2.

Service design
and planning

  • Customized maintenance plan:
    We design a maintenance plan optimized for the client's business requirements and IT environment.
  • Service Level Agreement (SLA) setting:
    Secure trust by clearly defining service levels and goals through consultation with customers.

3.

Integrated management
and operation

  • Single-window management:
    Reduce complex communication with various vendors and manage all IT assets in a single window.
  • Real-time monitoring:
    Use the latest technology to check the performance and status of IT systems in real time and detect abnormal signs early.

4.

Preventive
maintenance

  • Regular inspection and optimization:
    Regular inspection and updates are performed to maintain the stability of IT assets.
  • Risk minimization:
    Minimize downtime through preventive measures before a failure occurs.

5.

Prompt technical support
and recovery

  • 24/7 support system:
    Prompt technical support is provided anytime, anywhere to immediately resolve urgent issues.
  • Specialized recovery process:
    In the event of a failure, the recovery work is carried out quickly and accurately through a standardized procedure.

6.

Performance analysis
and reporting

  • Service performance evaluation:
    The effectiveness of the maintenance service is regularly analyzed and improvements are derived.
  • Customized reports:
    Transparently report service performance and IT environment improvement status to customers.

Value of Cloud Networks Integrated Maintenance

01

Cost Efficiency

Reduce TCO by optimizing
IT management costs.

02

Operational Stability

Ensure system stability through continuous management and monitoring.

03

Productivity Improvement

Reduce the workload of the IT department so that they can focus on business growth.